A mail clerk has to rearrange mailboxes in a student dormitory and for a few days has difficulty sorting the mail.This illustrates
A)retroactive interference.
B)proactive interference.
C)sore fingers and a bruised ego.
D)repression and suppression.

Question

Quizplus · Accepted Answer

Proactive interference occurs when old information interferes with the ability to learn or recall new information. In this case, the clerk's previous knowledge of the mailbox arrangement is interfering with sorting the mail in the new arrangement.

A Mail Clerk Has to Rearrange Mailboxes in a Student