Some psychologists involved in personnel selections are now doing a broader _____ in which they identify the general characteristics that a person must have to succeed in a variety of work roles, rather than in just a specific job.

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The term "broader" suggests that the psychologists are seeking a more general understanding of the qualities that predict success in the workplace, rather than focusing on specific job tasks or responsibilities. Work analysis involves a systematic process of identifying the knowledge, skills, abilities, and other characteristics (KSAOs) that are needed to perform a job successfully. By contrast, critical incident lists typically focus on specific examples of effective or ineffective performance in a particular job, rather than on broader qualities that would be relevant across multiple jobs. Biodata analysis and peer evaluation may be useful tools in personnel selection, but they do not necessarily involve a focus on general characteristics that predict success in various work roles.

Some Psychologists Involved in Personnel Selections Are Now Doing a Broader