Some websites enable a user to talk directly with a customer representative using an online chat feature while shopping on the site. This is an example of the ________ website design element.
A) convenience
B) connection
C) control
D) community
E) communication

Question

Quizplus · Accepted Answer

This feature allows direct interaction between the user and the customer representative, facilitating real-time communication.

Some Websites Enable a User to Talk Directly with a Customer