Industry research shows that outside order getters, or field service representatives, spend 41 percent of their time selling, and another __________ percent is devoted to customer service calls.

Question

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The question states that outside order getters or field service representatives spend 41 percent of their time selling, which means that the remaining time is spent on other tasks such as customer service calls. The only answer choice that provides a percentage that can reasonably fit as the amount of time spent on customer service calls is C) 16 percent.

Industry Research Shows That Outside Order Getters, or Field Service