A third type of sales objective is __________, which is typically specific for each salesperson and includes his or her product knowledge, customer service, and selling and communication skills.

Question

Quizplus · Accepted Answer

Expertise-related objectives refer to the skills and knowledge of the salesperson, while behaviorally related objectives focus on the salesperson's behavior and actions, such as customer service and selling skills. Given that the question specifically mentions product knowledge, customer service, and selling and communication skills, it is most appropriate to choose E, behaviorally related objectives.

A Third Type of Sales Objective Is __________, Which Is