Dependability is the consistency of replenishment. This is important to all firms in a supply chain and to consumers. It can be broken into three elements: safe delivery, complete delivery, and

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Dependability involves consistency, and consistent lead time is one of the three elements of dependability. Safe delivery and complete delivery are important, but they do not encompass the full meaning of dependability. Honest and accurate pricing, quality products, a well-informed delivery staff, and product warranties are important factors but not directly related to dependability.

Dependability Is the Consistency of Replenishment