An American Airlines ad shows the airline's new seats and emphasizes their size and other benefits, to overcome the __________ of its service.

Name: An American Airlines ad shows the airline's new seats and emphasizes their size and other benefits, to overcome the __________ of its service.
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Question

Quizplus · Accepted Answer

The ad emphasizes the tangible aspects of the airline's service, such as seat size, to counteract the intangibility of services, which are not physical and cannot be experienced before purchase.

An American Airlines Ad Shows the Airline's New Seats and Emphasizes