Complaints about one of Microsoft's Xbox video game consoles began immediately after its introduction. These complaints ranged from missing parts to incorrect programming. Microsoft should have adopted a more rigorous __________ goal.
A)profit
B)sales revenue
C)customer satisfaction
D)employee welfare
E)quality

Question

Quizplus · Accepted Answer

Microsoft should have adopted a more rigorous quality goal to ensure that the Xbox consoles were free from defects and issues such as missing parts and incorrect programming.

Complaints About One of Microsoft's Xbox Video Game Consoles Began