Netflix Is a Company That Rents DVD Movies and Television

Netflix is a company that rents DVD movies and television either by mail or streaming over the Internet. It jumped into an industry where there were many competitors, both local and national video stores. Initially, it established a loyal clientele by providing a service that was not available-reliable and fast shipment. Its delivery system created Netflix's

A) viable mission.
B) competitive advantage.
C) tactical innovation.
D) core benefit.
E) sales orientation.