
The way to people's hearts may be through their stomachs,but Kraft Foods has decided not to rely exclusively on that maxim to secure the long-term loyalty of its customers.It is also making new product developments through data generated from interaction between Kraft and its customers.In other words,Kraft Foods:
A) is sales oriented
B) has a standardization focus
C) is ethnocentric
D) has a customer-centric focus
E) is product oriented
Correct Answer:
Verified
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