Quality management is characterized by focus on the customer and continual improvement.

Name: Quality management is characterized by focus on the customer and continual improvement.
Brand: Quizplus
Rating: 4.8 (39 reviews)

Question

Quizplus · Accepted Answer

Quality management is a customer-focused approach and aims at continuous improvement in order to meet or exceed customer expectations. It involves identifying and addressing quality gaps, setting quality goals and standards, and implementing quality control and assurance measures throughout the organization.

Quality Management Is Characterized by Focus on the Customer and Continual