Which is an appropriate step in continuous quality improvement?
A)Taking measurements on a variable and keeping careful records
B)Posting quality banners or company flags where they are visible to all
C)Castigating the lazy employees for their shoddy workmanship
D)Sending employees to Motivation Camp taught by expensive consultants

Question

Quizplus · Accepted Answer

Taking measurements on a variable and keeping careful records is an appropriate step in continuous quality improvement as it allows for tracking and monitoring of progress and identifying areas for improvement.

Answer: None of the above 
 Both B and D are not effective steps in continuous quality improvement as they do not address the root cause of the problem, and C is counterproductive as it creates a negative work environment, which could decrease productivity and quality.

Which Is an Appropriate Step in Continuous Quality Improvement