Customer service jobs focus heavily on

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Customer service jobs aim to maintain good relationships with existing customers by addressing their concerns, providing solutions to their problems, and ensuring their satisfaction with products or services. Retention of customers is crucial for the success of any business, and customer service plays a significant role in achieving this goal. Acquiring new customers and prospecting for customers are tasks typically handled more by sales or marketing teams. Developing customer loyalty is also important, but it is a long-term goal that can only be achieved through consistent and effective customer service.

Customer Service Jobs Focus Heavily on