A steward's personality plays a role in grievance resolution.

Question

Quizplus · Accepted Answer

The steward's personality can impact their ability to effectively resolve grievances. A steward who is approachable, empathetic, and skilled in communication may be more successful in resolving grievances and maintaining positive relationships with workers and management. On the other hand, a steward who is confrontational or lacks communication skills may struggle to resolve grievances and could potentially create more conflict. Therefore, the steward's personality can make a significant difference in the effectiveness of their grievance resolution efforts.

A Steward's Personality Plays a Role in Grievance Resolution