When management and union representatives approach grievance resolution in a cooperative relationship,they are better able to achieve _____.
A) zero-sum solutions
B) closed-minded solutions
C) integrative resolutions
D) distributive resolutions

Question

Quizplus · Accepted Answer

When management and union representatives approach grievance resolution in a cooperative relationship, they are more likely to achieve integrative resolutions, where both parties work together to find a mutually beneficial solution. This is in contrast to distributive resolutions, where one side wins and the other side loses. Zero-sum solutions are a type of distributive resolution where the gains of one party come at the expense of the other party, while closed-minded solutions do not involve collaboration and are unlikely to be successful in resolving disputes.

When Management and Union Representatives Approach Grievance Resolution in a Cooperative