Doing what's in the best long-term interest of the customer invariably fails to achieve what's best for the company.

Question

Quizplus · Accepted Answer

Doing what's in the best long-term interest of the customer is actually beneficial for the company as it can lead to customer loyalty, positive word-of-mouth, and increased sales in the long run. Prioritizing short-term gains over customer satisfaction may lead to negative consequences for the company in the future.

Doing What's in the Best Long-Term Interest of the Customer