Which of the following statements is true of a company's value chain?

Question

Quizplus · Accepted Answer

Primary activities are those that are directly related to the production and delivery of the product or service, such as supply chain management and operations. Support activities are those that facilitate the primary activities, such as marketing, sales, and customer service. Therefore, option D is the correct statement. Option A is incorrect because marketing, sales, and customer service are support activities. Option B is incorrect because the research and development department focuses on product innovation and design, not personnel recruitment and development. Option C is incorrect because the marketing department is responsible for promoting and selling the product, not sourcing and building it.

Which of the Following Statements Is True of a Company's