Effectiveness criteria used by the Likert-inspired team at the University of Michigan (UM)included ___________.
A)turnover
B)costs
C)scrap loss
D)All of the above

Question

Quizplus · Accepted Answer

The Likert-inspired team at UM used all of the above effectiveness criteria, including turnover, costs, and scrap loss. These were important indicators of success for the team's efforts to improve organizational effectiveness, efficiency, and productivity. By monitoring and measuring these factors, the team could assess the impact of their interventions and determine whether they were achieving their goals.

Effectiveness Criteria Used by the Likert-Inspired Team at the University