While Sam's work results are excellent he often interfaces with management in a cynical and negative manner.When completing Sam's performance evaluation,his manager focuses on Sam's attitude and does not consider his results,and assigns Sam a poor rating.__________ may have influenced the assignment of the low rating.
A)Pollyanna error
B)Selective perception
C)Fundamental attribution error
D)A and B

Question

Quizplus · Accepted Answer

Selective perception may have influenced the manager's decision by focusing only on Sam's negative attitude while ignoring his excellent work results. This cognitive bias leads individuals to pay attention to aspects that confirm their existing beliefs or expectations, in this case, the manager's focus on attitude over performance outcomes.

While Sam's Work Results Are Excellent He Often Interfaces with Management