Printed letters are the still the most common medium for formal internal business communication.
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Q29: Many businesses are replacing email with instant
Q30: There is no better place than a
Q31: A signature file with additional contact information,automatically
Q32: Your email,once sent,exists somewhere forever so it
Q33: In an era of Instant Messaging,Twitter,and social
Q35: The "cc" field in email means "courtesy
Q36: When people receive an email where it
Q37: Your email will be more effective if
Q38: Email should have lots of white space
Q39: Just like in IM and micro-blogging,it is
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