Which of the following statements about continuance commitment is true?
A)It exists when there is a cost associated with staying and a profit associated with leaving.
B)One factor that decreases continuance commitment is the total amount of investment an employee has made in mastering his/her work role.
C)One of the factors that increases continuance commitment is a lack of employment alternatives.
D)There is a statistical relationship between continuance commitment and citizenship behavior.
E)Continuance commitment tends to create more of an active form of loyalty.

Question

Quizplus · Accepted Answer

Continuance commitment increases when employees perceive a lack of employment alternatives, meaning they feel like they have no other options but to stay at their current job. A and B are incorrect because they describe factors that decrease continuance commitment. D is incorrect because there is no established relationship between continuance commitment and citizenship behavior. E is incorrect because continuance commitment tends to create a passive form of loyalty, where employees feel like they have to stay rather than actively choosing to.

Which of the Following Statements About Continuance Commitment Is True