Recent changes to ISO guidelines stress continuous improvement regardless of how good you currently are.
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Q1: The dimensions of quality are important for
Q6: Quality of conformance refers to the degree
Q7: The dimensions of product and service quality
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Q11: An organization achieves quality by consistently meeting
Q12: The degree to which a product or
Q13: High quality and low prices are both
Q17: Broadly defined, quality refers to the ability
Q19: User instructions and follow-up services after delivery
Q20: Convenience, reliability, and assurance are dimensions of
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