Which is not a cost of quality?
A) prevention cost
B) external failure
C) extended service contracts
D) internal failure
E) appraisal costs

Question

Quizplus · Accepted Answer

Extended service contracts are not a cost of quality as they relate to additional services or warranties that a customer may purchase beyond the standard product or service. The other four options all relate to costs associated with ensuring and maintaining the quality of a product or service.

Which Is Not a Cost of Quality