Management behaviors supporting an organizational culture that encourages continuous improvement include which of the following?
(I) Develop a vision statement for the organization.
(II) Develop a reward system that promotes the philosophy.
(III) Institute continuous training programs.
(IV) Make decisions that adhere to the philosophy.
A) I, II, and IV
B) I, II, III, and IV
C) I and III
D) II, III, and IV
E) II and IV

Question

Quizplus · Accepted Answer

Developing a vision statement for the organization sets a clear goal for continuous improvement. Developing a reward system that promotes the philosophy encourages employees to strive for continuous improvement. Institute continuous training programs helps employees learn and apply new skills and techniques to improve their work. Making decisions that adhere to the philosophy reinforces the importance of continuous improvement throughout the organization. Therefore, all four options are necessary to support a culture of continuous improvement.

Management Behaviors Supporting an Organizational Culture That Encourages Continuous Improvement