Which terms describes the ability of an organization to give its customers the opportunity to tailor its products or services to their specification?

Question

Quizplus · Accepted Answer

Mass customization is the term used to describe the ability of an organization to give its customers the opportunity to tailor its products or services to their specification. This is done without compromising on the benefits of mass production. E-Itemization is not a term used in business or marketing. Specialization refers to the use of special knowledge or expertise in a particular area. Crowd modification is not a commonly used term in business or marketing.

Which Terms Describes the Ability of an Organization to Give