Hospitality and tourism management is challenging for which of the following reasons?
A)Heterogeneity of customers
B)Simultaneous production and consumption of services
C)Dependence on labor
D)All of these issues cause challenges for this area

Question

Quizplus · Accepted Answer

Hospitality and tourism management faces challenges due to the heterogeneity of customers, which means that each customer has different needs and expectations. Additionally, the services in this industry are produced and consumed simultaneously, which adds to the complexity of managing operations. Labor is also a critical component of the industry, as the services provided require human interaction and expertise. All of these factors combined make hospitality and tourism management a challenging field.

Hospitality and Tourism Management Is Challenging for Which of the Following