Naomi is IMC manager for a chain of regional income tax service providers.Franchisees pay a percentage of their revenue to an IMC account allocated to her.As she establishes the short-term goals for her firm's IMC efforts,her goals are likely to include:
A) expanding customer loyalty by closing the feedback loop.
B) increasing market share,sales,and customer loyalty.
C) increasing inquires,awareness,and trial of her firm's services.
D) shifting customers to rule-of-thumb budgeting.
E) increasing the lagged effect.
Correct Answer:
Verified
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