Saltdust Grill is known as the premier restaurant in town.With their elegant dining area,extensive wine list,and gourmet chef,residents and tourists flock to the restaurant.Recently,Trey took a large group to the Saltdust Grill and almost every diner sent their entrée back to the kitchen.The Saltdust Grill was experiencing a __________ gap in service quality.

Question

Quizplus · Accepted Answer

The fact that almost every diner sent their entrée back to the kitchen indicates that there was a gap in the delivery of service quality. This suggests that something went wrong in the kitchen or during the serving process, which caused the food to not meet the customers' expectations. Therefore, choice D, delivery, is the best answer. The other options do not accurately reflect the issue described.

Saltdust Grill Is Known as the Premier Restaurant in Town