A personal digital assistant programmed with key customers' birthdates,wine preferences,and food allergies is a __________ tool.

Question

Quizplus · Accepted Answer

A CRM (Customer Relationship Management) tool is designed to manage and analyze customer interactions and data throughout the customer lifecycle. In this case, a personal digital assistant that is programmed with customers' birthdates, wine preferences, and food allergies is a tool that helps manage and analyze customer data and interactions. It enables businesses to personalize their customer interactions and provide a more personalized experience, which ultimately leads to long-term customer loyalty and satisfaction.

A Personal Digital Assistant Programmed with Key Customers' Birthdates,wine Preferences,and