Which of the following is a benefit of effective empowerment?

Question

Quizplus · Accepted Answer

Empowered employees have the authority to make decisions and take actions without having to constantly seek approval from their superiors. This means they can deal directly with customer demands, which can lead to faster problem resolution and improved customer satisfaction. Option B is incorrect because while empowered employees may personalize services for customers, there is no guarantee that they will use more time to do so. Option C is incorrect because effective empowerment gives employees a degree of independence, but this doesn't mean they can ignore company policies or operate without boundaries. Option D is incorrect because empowerment requires employees to take more responsibility for their actions, not less.

Which of the Following Is a Benefit of Effective Empowerment