In a complex situation,what is the leader's most important role?

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In a complex situation, the leader's most important role is to increase levels of interaction and communication. This allows for collaboration, brainstorming, and accessing diverse perspectives to find innovative solutions. Adhering to standard practices and policies, minimizing changes to patterns and structures, and ensuring proper procedures are being followed may not be sufficient to navigate complex situations.

In a Complex Situation,what Is the Leader's Most Important Role