Bill's appliance store offers free delivery and set-up of the appliances he sells to his customers and services the appliances after the sale.In doing so,Bill's appliance store is performing which channel function?

Question

Quizplus · Accepted Answer

Facilitating functions involve activities such as delivery, installation, and after-sales services that help to enhance customer satisfaction and ensure that products are used effectively. In this case, Bill's appliance store is performing the facilitating function by offering free delivery and set-up of appliances and servicing them after the sale.

Bill's Appliance Store Offers Free Delivery and Set-Up of the Appliances