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In the Early 1980s,seven People Died After Taking Cyanide-Laced Tylenol

Question 92

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In the early 1980s,seven people died after taking cyanide-laced Tylenol capsules.The makers of Tylenol quickly responded by pulling the product from the shelves,working with law enforcement to find the killer and offering a $100,000 reward.This is an example of _______ management.

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