The dimension of _______________ refers to the extent to which expectations regarding the means and ends of work are specified,written,and enforced.
A) formalization
B) centralization
C) complexity
D) mechanism

Question

Quizplus · Accepted Answer

Formalization refers to the level of written rules, procedures, and policies in an organization. This includes how tasks are performed, expectations for behavior, and the level of standardization in the organization. The more formalized an organization is, the more specific and enforced expectations regarding work means and ends are.

The Dimension of _______________ Refers to the Extent to Which