_______________ communication provides managers with feedback about current problems and information about day-to-day operations that they need for making decisions.
A) Upward
B) Downward
C) Horizontal
D) Diagonal

Question

Quizplus · Accepted Answer

Upward communication is the flow of information from employees to managers or superiors. It enables managers to receive feedback about operational problems, employee grievances, and other important information that can impact decision-making. Managers need this information to make informed decisions and develop effective strategies for addressing organizational challenges. Downward communication, on the other hand, flows from managers to employees and is used to provide instructions, set targets, and communicate policies and procedures. Horizontal communication occurs between individuals or groups at the same level of the organization, while diagonal communication occurs between individuals or groups at different levels and in different departments of the organization. While both types of communication are important, upward communication is especially crucial for managers seeking to stay informed and make well-informed decisions.

_______________ Communication Provides Managers with Feedback About Current Problems and Information