TechSense,an electronics manufacturing firm,allows its customers to resell old TechSense products at its retail outlets.The firm reuses the metal,wires,and plastic-extracted from these old products-in its new products.This way the company has been able to take waste management to a whole new level.According to the Buyer Utility Map,the firm is applying environmental friendliness utility lever in the _____ stage of buyer experience cycle.
A) supplements
B) purchase
C) use
D) disposal

Question

Quizplus · Accepted Answer

The firm is applying the environmental friendliness utility lever in the disposal stage of the buyer experience cycle, by allowing customers to resell old TechSense products at its retail outlets and reusing the extracted material from those old products in new products. This approach to waste management is geared towards promoting the environmentally sound disposal of electronic waste.

TechSense,an Electronics Manufacturing Firm,allows Its Customers to Resell Old TechSense