Cross-training is best defined as:
A) the type of off-the-job training that takes place on equipment set up in a special area.
B) the type of training in which employees learn to perform more than one job.
C) the off-the-job training method in which specific roles are assigned to the participants.
D) the training program aimed at strengthening a particular skill and involves working alongside an experienced person.

Question

Quizplus · Accepted Answer

Cross-training involves training employees to perform more than one job. This helps organizations to have greater flexibility in task allocation, which can help them to meet changing demands and cope with staff absences more effectively.

Cross-Training Is Best Defined As