In the context of coaching an employee,when an employee makes a mistake,the supervisor should:
A) focus primarily on the perceived deficiencies in the employee's character.
B) work with the employee, focusing on solving the problem.
C) call for a meeting and reprimand the concerned employee.
D) authoritatively dictate to the employee as to how he/she is expected to perform.

Question

Quizplus · Accepted Answer

The best approach for a supervisor when an employee makes a mistake is to work with the employee, focusing on solving the problem. This involves identifying the root cause of the mistake and providing guidance on how to avoid similar mistakes in the future. Focusing on the problem rather than the perceived deficiencies in the employee's character is more effective in helping the employee improve their performance. Reprimanding or dictating to the employee may create a negative work environment that could hinder the employee's progress.

In the Context of Coaching an Employee,when an Employee Makes