In times of crisis when employees are not satisfied with the amount of information they receive from management,they are most vulnerable to getting incorrect information from:
A) haptic communication.
B) formal communication.
C) the grapevine.
D) the employee handbook.

Question

Quizplus · Accepted Answer

Supervisors must realize that employees may be getting incorrect information through the grapevine, especially in times of crisis or conflict. Situations that worry employees will cause them to turn to the grapevine when they aren't satisfied with the amount of information they receive from management.

In Times of Crisis When Employees Are Not Satisfied with the Amount