As part of the training program for commercial loan officers,Maria was trained by the training instructors at one of the bank's training institutes for different positions of its operations.These different positions included being a bank teller,a new accounts representative,a loan collector,and an installment loan officer.This is an example of:
A) on-the-job training.
B) computer-based training.
C) cross-training.
D) autogenic training.

Question

Quizplus · Accepted Answer

The type of training provided to Maria in the scenario is an example of cross-training. Teaching employees another job so that they can fill in as needed is known as cross-training.

As Part of the Training Program for Commercial Loan Officers,Maria