A supervisor believes that one of her employees is using the office telephone for excessive personal calls. What should she do?

Question

Quizplus · Accepted Answer

It is important to get the employee's version of the situation and hear their explanation before taking any action. Making accusations without hearing the employee's side of the story could lead to misunderstandings and potential legal issues. Once the supervisor has spoken with the employee, she can then take appropriate action, which may include issuing a memo about company policies or discussing the situation during the employee's appraisal meeting.

A Supervisor Believes That One of Her Employees Is Using