Ben, a Trainer, Meets His Team to Discuss the Possibility

Ben, a trainer, meets his team to discuss the possibility of senior engineers training new engineers. He also meets the human resources director to see if she can offer training seminars and to examine the effect of increased work experience on training requirements. Which step of the rational model of decision making is Ben at?

A) Gathering and organizing facts
B) Identifying the alternative solutions
C) Getting feedback
D) Identifying the problem