Elizabeth is a supervisor at Marten Inc.,a company that sells electronic goods.Steven,a new sales executive at Marten Inc.,is dealing with a difficult customer.He finds it difficult to deal with this customer who requires extensive knowledge about products before he purchases something.The best way in which Elizabeth can help Steven in the long run is to _____.
A) help him by dealing with the difficult customer and making the sale
B) teach him how to handle a difficult customer on his own
C) let experienced employees in the company handle difficult customers
D) set lower sales targets for Steven so that he gets room to develop his skills
Correct Answer:
Verified
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