Examples of firms that have built a culture around product quality are
A) Northern Telecom and Wal-Mart
B) Lexus and Hewlett-Packard
C) Four Seasons and Southwest Airlines
D) Cirque du Soleil and 3M

Question

Quizplus · Accepted Answer

Lexus and Hewlett-Packard are both known for their focus on product quality and have built a culture around it. Northern Telecom and Wal-Mart are not necessarily known for their product quality, and while Four Seasons and Southwest Airlines prioritize customer service, they may not have the same level of emphasis on product quality. Cirque du Soleil and 3M are known for innovation and creativity, but not specifically for product quality.

Examples of Firms That Have Built a Culture Around Product