Sears has developed a sophisticated quantitative model that can predict the relationship between employee satisfaction,customer satisfaction,and financial results.This is an example of a symbiotic approach to strategic management.

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Sears' use of a quantitative model that considers the relationship between employee satisfaction, customer satisfaction, and financial results is an example of a symbiotic approach to strategic management. This approach involves identifying and leveraging the interrelationships among various factors that influence organizational success, rather than simply focusing on achieving specific goals in isolation. By considering how employee and customer satisfaction affect financial outcomes, Sears is able to develop more comprehensive strategies that address multiple aspects of its business operations.

Sears Has Developed a Sophisticated Quantitative Model That Can Predict