Helen is working by herself at a shoe store as her two colleagues are at home sick.Her supervisor comments on the messy displays and poor customer service,ignoring that the store is short staffed.This is an example of:
A) stereotypes
B) perception
C) bullying
D) workplace aggression
E) fundamental attribution bias

Question

Quizplus · Accepted Answer

The supervisor's comments reflect a fundamental attribution bias, where they attribute the messy displays and poor customer service to Helen's personal characteristics or abilities, ignoring situational factors such as the store being short-staffed.

Helen Is Working by Herself at a Shoe Store as Her