The step of Kotter's Eight-Step model that involves the guiding coalition using credibility from short-term wins to create more change is:
A) Establishing a sense of urgency
B) Communicating the change vision
C) Empowering the broad-based action
D) Consolidating gains
E) Anchoring new approaches in the culture

Question

Quizplus · Accepted Answer

The step that involves using short-term wins to create more change is consolidating gains. This is when the guiding coalition can use the credibility and momentum gained from initial successes to create further change and move towards achieving their ultimate goals.

The Step of Kotter's Eight-Step Model That Involves the Guiding