ABC, Inc., has not been able to bring any changes to its existing products for a very long time. For the last two years, it has not launched a single new product. It has also been facing constant complaints from customers. Recently, it has been sued for violating local noise regulations. Which of the following generic organizational effectiveness criteria is a cause of concern for ABC, Inc.?
A) Internal processes
B) External processes
C) Strategic constituencies satisfaction
D) Resource acquisition
E) Goal accomplishment
Correct Answer:
Verified
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