Alexis, a customer service supervisor at ABC Airlines, typically seeks the full participation of her team members when planning, making important decisions, and implementing changes. Which one of the nine generic influence tactics is she using?

Question

Quizplus · Accepted Answer

Alexis is using consultation as she is seeking the participation of her team members when making important decisions and implementing changes. This involves seeking their input and ideas before making a final decision.

Alexis, a Customer Service Supervisor at ABC Airlines, Typically Seeks