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Larry and Roger Wanted to Buy Office Furniture for the New

Question 118

Multiple Choice

Larry and Roger wanted to buy office furniture for the new location of their advertising firm. They discussed their needs. Larry said that he needed plastic furniture and Roger stated that he needed wooden shelves. They also discussed how many chairs, tables, shelves, and other kinds of furniture would be required. Which of the following steps of added-value negotiation is described in this situation?


A) Clarify interests
B) Identify options
C) Design alternative deal packages
D) Select a deal
E) Perfect the deal

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